Citrix receiver webcam.Information on Webcams in Citrix Virtual Apps and Desktops

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Secondly the use of webcam can be configured within the Citrix Workspace App formerly known as Receiver or Citrix client. This can be done by the user out of the Desktop Viewer Preferences.

Especially in the COVID situation many people are working from their personal home system where we cannot arrange that yourself. If the user once selected Do not Connect they need to change it their selves manually. When the video meeting platform is using a browser another part should be checked. When you are using a modern browser Chrome, Edge [Chromium] or Mozilla , the browser by default is blocking access to webcams and the user will get a request if the webcam may be used by the website.

If the user denies access logically the webcam cannot be used. The user can change this by clicking the video camera symbol and allow the access afterwards. As this part is within the Citrix session you configure this part for your end-user in front using the ADMX templates of your browser.

In below shown figure I show the configuration for Google Chrome. With all these settings and configuration in use the user should be able to use the video meeting platform. However some user mentioned that the webcam was not working. The reason for that was actually pretty logical, but the user did not think of that. The webcam can only be used on one platform at once. In our case the user had a video meeting session running on his local machine at the same time. The same applies if you are using multiple video meetings in the same session.

This only applies is the webcam is actually in use. If you have Teams open for example in chat the webcam is available for another program. In this article I discussed the configuration of using a webcam within a Citrix session including the behavior of a webcam in a modern browser and trying to use the webcam in multiple programs at the same time.

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Webcams can be used by video conferencing applications running within the virtual session. The application on the server selects the webcam format and resolution based on the supported format types. When a session starts, the client sends the webcam information to the server.

Choose a webcam from the video conferencing application. When the webcam and the application both support high-definition rendering, the application uses high-definition resolution. We support webcam resolutions up to x This feature requires the Citrix Receiver for Windows, minimum version 4.

For more information about high-definition webcam streaming, see HDX video conferencing and webcam video compression. You can use a registry key to disable and enable the feature and then configure a specific resolution. For information, see High-definition webcam streaming and High-definition webcam resolution in the list of features managed through the registry.